Although we continually ship out orders daily, shipping and handling could be delay a day or two due to the pandemic COVID-19. Some standard shipping method could take up two weeks for FedEx, UPS, or USPS. The estimated shipping time is not guaranteed. Only express shipping was guaranteed delivery time by the shipping company.
We ship worldwide. We ship orders out through a variety of carriers and methods, depending on your preferred delivery speed, ordered products, and your shipping address. Most orders will ship out by UPS, FedEx, DHL, or Postal Service. We may ship your order by a different shipping option than chosen when you placed your order; we try to ship with a faster delivery option to make sure you get your order as quickly as possible. We offer overnight or express delivery for additional charges. For overnight delivery, please contact our office. We also provide special customized truck loaded shipping. If you need delivery to a post office box, usually the only option for shipping is Postal Service.
We do charge shipping and handling fees for most of our products as our prices are already low. Shipping cost is calculated based on shipping method, item weight and dimensions. For large orders, the shipping calculator in the website may not be accurate, contact us for an accurate shipping quotation. Your order could also qualify for free shipping if you place a large enough order.
Please allow 48 business hours for your order to be processed from the time your order was placed. Customized orders may take longer than 48hrs. For an extra large order, the lead shipping time could be longer than a few weeks.
Once your order has been shipped, you should receive the tracking number from the shipping company via the email address that you provided during your order. If you do not see the email, check any junk email folder, spam filters, and virus protection folders in case the email has been quarantined. Tracking numbers may not appear in a timely manner on shipping company websites, and some small packages and first class mail may not have a tracking number. Tracking packages may be out of our control once the package has been given over to the shipping company. It is your responsibility to receive your order. If you are not able to receive package at the estimated delivery time by tracking #, you should contact shipping company with the tracking # to reschedule the delivery.
